AI is not going away. Indeed, it is likely to speed up its takeover of data, processes and decision making. So the question is – how will your business, your job and your life change as the machines come to prevail? Some say that the moment an AI reaches human intelligence levels, it will only take 24 hours further for it to then reach far higher, and ultimately dominate the whole world, getting rid of other machines and most importantly us humans. Others argue that machines are already learning without human control and are bound to eradicate human participation and human life shortly. So should we be afraid? Could there be a different scenario, where AI compliments human ability and amazing results are achieved? After all, we now have the data to eradicate disease, grow enough food, achieve world peace and bring purpose to everyone’s life. It is just that we haven’t been able to take advantage of this data. Join this talk then to hear about the future of AI as it applies to your job, your business, your financial institution, politics, family and personal life. Take a peak into the future and be amazed. Find out what the most important questions and challenges are and where you can take advantage of machines and AI. Be inspired by AI!

After automation comes RPA and then AI. Is your data organisation ready for AI and machine learning? Both technologically and emotionally? Is your team prepared to accept AI and work with it, for it and possibly even under it? This panel will explore the working RPA, AI and automotion strategies and technologies that are transforming data organisations and financial institutions. The goal is to discuss only those ideas and experiences that really work and bring true benefit to your business. Panellists will share their experiences in:

• Managing the shift from automation to AI in your organisation
• Finding the parts of your data strategy where AI could make the biggest impact
• Culture challenges – how to persuade the workforce to embrace AI?
• Innovative AI vs legacy systems
• Implementation challenges
• Measuring ROI and value of machines in your data organisation
• Preparing for the next generation of RPA, AI and automation
• Best technologies that really worked and made a big difference

The GDPR deadline has been and gone, and we have all had hundreds of privacy policy emails, but has the challenge of effective KYC been solved? Most surely not. Having one joined up view of your customer is perhaps the biggest challenge financial institutions are facing today. Everything depends on the data you hold about the customer. If the data is incomplete, not joined up and not available for analysis, then your business will fail. After all, this is why almost every business is afraid of the behemoth of Amazon taking over. Because one thing is clear: Amazon has excellent customer data, a wonderful customer journey and state of the art analytics. They know more about you than you do yourself. They can predict your life and your behaviours, and therefore they can offer you products that you will need tomorrow and next week. Why can’t financial data not offer the same opportunity and the same amazing insight? Well, of course it can, and some organisations are using most amazing strategies, technologies, start up apps, legacy systems, human insight and analytics to build new products, prevent fraud, consolidate customer view and improve customer journey. This panel will explore:

• Customer data consolidation vs legacy systems – do incumbent banks have a chance?
• Building customer journey through unified and quality customer view
• Changing customer journey with innovative apps and according to customer needs
• Innovating products based on customer data
• Preventing and spotting fraud with customer data – the role of machines and AI
• Automation of KYC – a long road ahead

Regulatory compliance must have been the single most costly and most painful challenge the financial industry has ever had to face. It nearly bankrupted many financial institutions and it completely turned the industry both in terms of process and principles. However, most financial institutions have seen regulation as a massive but necessary cost. And now the time has come to automate your regulatory compliance to the point of turning it into a competitive advantage and a source of revenue. But the thousands of apps, platforms, and solutions make the task of choosing your strategy complicated and difficult. Then comes the integration with existing systems… So join this panel to hear about the most innovative, most interesting and most cost-effective ways of using this technology to deal with the regulatory pressure. Every financial institution has a long road ahead of them in terms of regulatory compliance, and data organisations stand behind most regulatory challenges. Be proactive, find the best strategy for you and avoid the dreaded penalties!

Many of your roles could be seen as both ‘invaluable’ and yet at the same time ‘undervalued’ in the way that people interact with you. Building your personal network and ‘brand’ within your organization can transform the impact and leverage you can have and give you the chance to truly show the value you can deliver. In this keynote you will learn how to:

• Take a simple and strategic approach to internal networking
• Focus your communication style to boost your personal brand
• Use fast techniques to gain peoples interest and trust.

In this informative, insightful and witty keynote, you will come out with practical and pragmatic tips and techniques that you can instantly put to into practice in the workplace